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StorageGRID reports Alert Node network reception frame error

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Applies to

NetApp StorageGRID Appliances

Issue

  • StorageGRID reports Alert
    • Node network reception frame error
    • Node network connectivity error
  • Ensure to verify and follow: Frame errors incrementing against StorageGRID node after network maintenance
  • In Overview page, scroll down to the network Receive statistic table.
    • Find out the affected NIC by matching the amount of Frames of each NIC with Receive Errors at the bottom of the table.

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  • From Support > Grid Topology > SSM > Resources,  alarm reported NRER and/ or NTER alarms.

  • Ethtool command shows plenty of received CRC errors:

Command: ethtool --statistics hic2

 rx_crc_errors: 102638016

 

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