Skip to main content
NetApp Knowledge Base

StorageGRID appliance BMC module reports MCERR and MCE errors

  1. Last updated
  2. Save as PDF
Views:
1,201
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID SG6000
  • NetApp StorageGRID SG1000
  • NetApp StorageGRID SG100

Issue

  • Amber light appear on the StorageGRID appliance compute node.
  • BMC module events reports MCERR and MCE errors. BMC events can be captured in BMC UI or via SSH
  • StorageGRID reports: Appliance compute controller needs attention A hardware fault has been detected in the compute controller of a StorageGRID appliance or Unable to communicate with node
Example:
 
Nov/18/2020 10:05:14 [Warning] [Additional MCE Error] [OEM Record C2] ManufacturerID:001C4C, Extra Information : 0 MSCOD:0030 MCACOD:0E0F
Nov/18/2020 10:05:14 [Critical] [MCERR] [Processor] Correctable Error - Machine Check Error: Bank 12/ CPU 1/ Core 0 - Asserted

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.