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StorageGRID Appliance stuck with maintenance mode and unable to reboot

  1. Last updated
    Jan 8, 2025
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Category:
storagegrid
Specialty:
sgrid
Last Updated:
1/8/2025, 9:26:22 PM

Applies to

  • NetApp StorageGRID 11.1 and above
  • NetApp StorageGRID appliances
  • PGE (Pre-Grid Environment)

Issue

  • StorageGRID storage node is put to maintenance mode from the StorageGRID manager. 
  • The appliance installer page URL is not accessible https://<appliance IP>:8443 due to firewall restrictions.
  • Access via admin network get "bad gateway; The StorageGRID Appliance API service is not responding"
  • The management IP is ping-able.

 

 

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