Platforms

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Platforms

Featured

Node Issues
Node down in stuck, unknown or down state

Unexpected Reboots
Troubleshooting an unexpected node reboot

Network Receive Errors
Constant NRER errors reported for legacy alarm

Node Down
How to troubleshoot a node down in StorageGRID

Appliance Fibre Channel HBA Port Failure
Appliance Fibre Channel HBA port Failure

Network Link Down Alert
Network port issue

Other Resources

Which Firewall Ports need to open to Access StorageGRID S3 Buckets on Linux and Windows Hosts?Wed, 26 Nov 2025
Appliance installer page unavailable on new nodeMon, 24 Nov 2025
SG110 compute controller reboot loop before installMon, 17 Nov 2025
StorageGRID reports Appliance Storage Controller Hardware Issue alert Due to Temperature Sensor Unknown StatusWed, 12 Nov 2025
Unable to access appliance installer page on SG5860 during setupWed, 12 Nov 2025
Installation UI does not come up on new SG6100 compute node installationMon, 10 Nov 2025
How to deploy a StorageGRID admin node on Xen HypervisorFri, 07 Nov 2025
HTTP 400 InvalidBase64 error after StorageGRID 11.9 upgrade with ThanosFri, 31 Oct 2025
StorageGRID Appliance Installer Page is inaccessible during GRID expansionTue, 21 Oct 2025
StorageGRID SNMPv3 configuration fails with authorizationErrorTue, 21 Oct 2025
StorageGRID SG110 BMC unresponsiveThu, 25 Sep 2025
StorageGRID UEFI secure boot error on new grid deploymentWed, 17 Sep 2025
StorageGRID two ADC nodes powered off and now servermanger will not startTue, 16 Sep 2025
StorageGRID does not boot: "No IOCS running. No paths connected yet."Thu, 11 Sep 2025
Unable to create a StorageGRID platform services endpoint due to "Failed DNS lookup" errorThu, 11 Sep 2025
New SGF6112 installation is stuck in BIOS boot showing 0AWed, 27 Aug 2025
StorageGrid node SG6160 reboots unexpectedlyTue, 26 Aug 2025
StorageGRID Appliance fails to boot or responds after going offlineThu, 07 Aug 2025
What is the maximum number of High Availability (HA) groups that can be created in 11.8.0?Thu, 31 Jul 2025
StorageGRID Node stuck in boot loop after major version upgradeWed, 23 Jul 2025

StorageGRID storage node reporting ext4-fs error during bootTue, 02 Dec 2025
StorageGRID appliance reports Appliance Boot Device Fault Detected alertFri, 28 Nov 2025
How to deploy a StorageGRID admin node on Xen HypervisorFri, 28 Nov 2025
StorageGRID reports Appliance LACP port missing due to port channel configurationWed, 26 Nov 2025
StorageGRID appliance having all HIC ports down frequentlyWed, 26 Nov 2025
Which Firewall Ports need to open to Access StorageGRID S3 Buckets on Linux and Windows Hosts?Wed, 26 Nov 2025
StorageGRID SG1000, SG6000 or SG6100 appliance node went to unknown state with 'Bus Fatal Error'Tue, 25 Nov 2025
StorageGRID node admin network eth1 not reachable with critical alertTue, 25 Nov 2025
Appliance installer page unavailable on new nodeMon, 24 Nov 2025
StorageGRID appliance network interface is down, unknown or flappingFri, 21 Nov 2025
StorageGRID appliance compute controller power supply has a problemFri, 21 Nov 2025
StorageGRID Appliance SG100/1000 or SG6000 power supply failedFri, 21 Nov 2025
StorageGRID Appliance unable to boot and enters reboot loopThu, 20 Nov 2025
SG110 compute controller reboot loop before installMon, 17 Nov 2025
How to use StorageGRID Appliance BMC with vendor supplied user guideFri, 14 Nov 2025
StorageGRID node went down due to Java heap spaceWed, 12 Nov 2025
StorageGRID SG6060 stuck at rebooting during major upgradeWed, 12 Nov 2025
StorageGRID reports Appliance Storage Controller Hardware Issue alert Due to Temperature Sensor Unknown StatusWed, 12 Nov 2025
Unable to access appliance installer page on SG5860 during setupWed, 12 Nov 2025
Installation UI does not come up on new SG6100 compute node installationMon, 10 Nov 2025