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Multiple nodes reporting Platform Services Unavailable after decommission

  1. Last updated
    Nov 19, 2024
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Category:
storagegrid
Specialty:
sgrid
Last Updated:
11/19/2024, 3:56:22 AM

Applies to

NetApp StorageGRID

Issue

  • ADC nodes at one site alert that Platform Services Unavailable:
    • Too few Storage Nodes with the RSM service are running or available at a site
  • service rsm status command reports:
    • rsm up but not ready. check /var/local/log/servermanger.log
    • servermanger.log may not contain any useful information regarding the RSM service

2010180227_Platform_services_unavailable.png

 

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