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    • https://kb.netapp.com/hybrid/StorageGRID/Maintenance/Multiple_nodes_reporting_Platform_Services_Unavailable_after_decommission
      Applies to NetApp StorageGRID Issue ADC nodes at one site alert that Platform Services Unavailable: Too few Storage Nodes with the RSM service are running or available at a site service rsm status com...Applies to NetApp StorageGRID Issue ADC nodes at one site alert that Platform Services Unavailable: Too few Storage Nodes with the RSM service are running or available at a site service rsm status command reports: rsm up but not ready. check /var/local/log/servermanger.log servermanger.log may not contain any useful information regarding the RSM service
    • https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_Node_decommission_stuck_on_stopping_RSM_service
      Applies to NetApp StorageGRID 11.6 Issue When trying to decommission node(s), it gets stuck with error: Too few Storage Nodes with the RSM service are running or available at a site Running storagegri...Applies to NetApp StorageGRID 11.6 Issue When trying to decommission node(s), it gets stuck with error: Too few Storage Nodes with the RSM service are running or available at a site Running storagegrid-status on the decomissioned storage node, the RSM service is stuck at "stopping"
    • https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_Expansion_failure_due_to_RSM_service_error
      Applies to NetApp StorageGRID Issue StorageGRID expansion failing to complete and stuck at "Install OS" steps.
    • https://kb.netapp.com/hybrid/StorageGRID/Services/StorageGRID_Replicated_State_Machine_RSM_stuck_in_starting_state
      Applies to NetApp StorageGRID 11.2 and later Issue Expansion was either completed or stuck in "upgrading" stage Output of 'storagegrid-status' shows RSM in a starting state File called 'expansion-star...Applies to NetApp StorageGRID 11.2 and later Issue Expansion was either completed or stuck in "upgrading" stage Output of 'storagegrid-status' shows RSM in a starting state File called 'expansion-started' exists within '/var/local/rsm' directory if the expansion was not yet finished Example error in bycast-err.log: rsm[11204]: [raft.go:135] CRITICAL: Failed to join cluster servermanager.log: rsm | RSM is not ready because there is no cluster or the cluster has no leader