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MongoDB Job fails with 404 error on StorageGRID

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storagegrid
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Applies to

  • NetApp StorageGRID
  • MongoDB

Issue

The MongoDB job fails with the 404 error messages : 

NODE_NAME/2025-07-29_1506-1538/grid/bycast.log:Jul 29 15:07:21 NODE_NAME ADE: |12918960 2090733042 S3RQ %CEA 2025-07-29T15:07:21.077880| NOTICE   1255 c69725744470dc3f S3RQ: EVENT_PROCESS_CREATE - connection=1753800931013703 method=PUT name=</C46E44A6FCEB09190EAAE45612D94C24DE1053443352DBFAD68D30A78982426F/684dac74b216bd3079187bee_A> auth=<V4> clientIP=<IP_ADDRESS>

NODE_NAME/2025-07-29_1506-1538/grid/bycast.log:Jul 29 15:07:21 HKSGSLIVE012 ADE: |12918960 2090733043 OBDR ^RDY 2025-07-29T15:07:21.081869| NOTICE   0404 c69725744470dc3f OBDR: Metadata request failed for unknown 'path/path/path'

NODE_NAME/2025-07-29_1506-1538/grid/bycast.log:Jul 29 15:07:21 HKSGSLIVE012 ADE: |12918960 2090733042 S3RQ %DED 2025-07-29T15:07:21.082123| NOTICE   0140 c69725744470dc3f S3RQ: S3 error response: RequestId=1753800931013703, TraceId=c69725744470dc3f, Resource=/C46E44A6FCEB09190EAAE45612D94C24DE1053443352DBFAD68D30A78982426F/684dac74b216bd3079187bee_A, HTTP Method=PUT, HTTP Status Code=404, X-Forwarded-For: 'IP_ADDRESS', ErrorMsg=NoSuchKey, ErrorType=Client, CustomErrorMessage={None}, Details={Object to retrieve doesn't exist}

 

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