SCE VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER errors
Applies to
SnapCenter Plug-in for Exchange (SCE)
Description
SnapCenter Plug-In for Exchange backups fail with the error VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER
Cause | Resolution |
Exchange database is stored on non-supported storage | Migrate database to NetApp storage |
Exchange host is unable to retrieve storage cache | Check SSL configuration on SC server |
Exchange host cannot resolve Storage Virtual Machine (SVM) name or IP | Add DNS record for SVM management |
VSS System Writer has insufficient permissions | Restart VSS Services |
SnapDrive Service(s) are still installed/active | Uninstall SnapDrive and Repair the Plug-in for Windows |
VSS writer SID has a .bak value in the host's registry |
Remove the .bak entries and reboot the host |
Additional Information
Parent topic: Resolution guide for SCE backup failures