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SC VMDK discovery fails to determine storage system for LUN serial number

Last Updated:

Applies to

  • NetApp Data Broker (NDB)
  • SnapCenter Plug-In for VMware (SCV)
  • SnapCenter Plug-In for Windows (SCW)


SnapCenter Plug-In for Windows fails to discover a Virtual Machine Disk (VMDK) on a Virtual Machine and the follow error is generate in the VMControl.log file on the NetApp Data Broker Appliance

2020-11-11 01:01:01.001 ERROR <NDB/SCV appliance> --- [pXXXXXXXX-XXXX] c.n.a.s.c.SnapManagerStorageServiceImpl  : Error: Failed to determine storage system for the LUN serial number <LUN Serial Number>, Target Name: <FC/ISCSI Target>, Storage System: <SVM Name>


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