Missing VMDK or RDM disks in SnapCenter due to unexpected model name returned by WMI query
Applies to
- SnapCenter
- SnapCenter plug-in for Windows (SCW)
- SnapCenter plug-in for VMware vSphere (SCV)
Issue
- VMDK disks or RDM disks are not listed in the Hosts -> Disks page
- Refresh Disks in the Hosts -> Disks doesn't discover VMDK disks or RDM disks.
- The following WMI queries via PowerShell return unexpected values on the VM even though
Model
should contain "VMware
" andIdentifyingNumber
should be "VMware-
" + 128-bit integer like "VMware-42 19 57 b0 a0 ea 20 22-04 7e cb 66 77 03 14 d7
".
gwmi -Namespace root\CIMV2 -query "select Model from Win32_ComputerSystem"
gwmi -Namespace root\CIMV2 -query "select IdentifyingNumber from Win32_ComputerSystemProduct"
Example:
PS C:\Users\Administrator.DEMO> gwmi -Namespace root\CIMV2 -query "select Model from Win32_ComputerSystem"
__GENUS : 2
__CLASS : Win32_ComputerSystem
__SUPERCLASS :
__DYNASTY :
__RELPATH :
__PROPERTY_COUNT : 1
__DERIVATION : {}
__SERVER :
__NAMESPACE :
__PATH :
Model : PRIMERGY RX2530 M4
PSComputerName :
PS C:\Users\Administrator.DEMO> gwmi -Namespace root\CIMV2 -query "select IdentifyingNumber from Win32_ComputerSystemProduct"
__GENUS : 2
__CLASS : Win32_ComputerSystemProduct
__SUPERCLASS :
__DYNASTY :
__RELPATH :
__PROPERTY_COUNT : 1
__DERIVATION : {}
__SERVER :
__NAMESPACE :
__PATH :
IdentifyingNumber : ABCD012345
PSComputerName :