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Missing VMDK or RDM disks in SnapCenter due to FALSE in disk.EnableUUID

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snapcenter
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Applies to

  • SnapCenter 
  • SnapCenter plug-in for Windows (SCW)
  • SnapCenter plug-in for VMware vSphere (SCV)

Issue

  • VMDK disks or RDM disks are not listed in the Hosts -> Disks page

1071156_1.png

  • Refresh Disks in the Hosts -> Disks doesn't discover VMDK disks or RDM disks.
  • The following error is seen in the SC GUI:
    • Unable to get storage details for VMDK. UUID is not set for VMDK, check if disk.EnableUUID is set for the virtual machine

clipboard_e01a3db1f0959137229061e6e6bceadf2.png

  • aegis.log shows java.lang.ArrayIndexOutOfBoundsException.

Example:

2018-11-08T08:21:08.0000187Z DEBUG VSC com.netapp.aegis.discovery.StorageDiscoveryManager smObject is SdVirtualDisk
2018-11-08T08:21:08.0000190Z WARN  VSC com.netapp.aegis.discovery.StorageDiscoveryManager [JobId:31] java.lang.ArrayIndexOutOfBoundsException
2018-11-08T08:21:08.0000190Z ERROR VSC com.netapp.aegis.sms.provider.DiscoverResourcesManager [JobId:31] com.netapp.nvpf.api.model.ApiException
2018-11-08T08:21:08.0000194Z DEBUG VSC com.netapp.aegis.sms.provider.DiscoverResourcesManager <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SmDiscoverResourcesResponse>
    <Result>
        <_errorCode>-1</_errorCode>
    </Result>
    <TotalCount>0</TotalCount>
    <DisplayCount>0</DisplayCount>
</SmDiscoverResourcesResponse>

  • SCWDebug.log doesn't include 'Disk Id'.

Example:

2018-11-08T08:21:06.5387659+00:00 Verbose SDW PID=[1516] TID=[1872] SDGetActiveStoragesResponse :
  Storage footprint : HostResource : C:\ VirtualResource : VMWare VM BIOS Id XX 25 0d bf 91 XX XX 65-1c 63 fe f2 a4 XX XX                                         

Note: If there is no issue, SCWDebug.log includes 'Disk Id' in the line.

Example:

2018-03-21T20:09:21.5453650+00:00 Verbose SDW PID=[3428] TID=[2612] SDGetActiveStoragesResponse :
  Storage footprint : HostResource : C:\ VirtualResource : VMWare VM BIOS XX 42 25 0d bf 91 XX XX 65-1c 63 fe f2 a4 e7 XX XX Disk Id 6000c29294d2c1c6a2122ead1ccb1b70

 

 

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