Skip to main content
NetApp Knowledge Base

"No storage replication adapters installed" in Windows SRM environment

Views:
197
Visibility:
Public
Votes:
5
Category:
ontap-storage-replication-adapter
Specialty:
VIRT
Last Updated:

Applies to

  • VMware Site Recovery Manager (SRM)
  • Storage Replication Adapter (SRA)

Issue

  • After installing the SRA .msi on the SRM Windows machine, the Storage Replication Adapters page in SRM reports the message No storage replication adapters installed. 
  • In the SRM vmware-dr.log file, there are messages similar to:
 
2022-06-01T08:50:23.107-04:00 info vmware-dr[05128] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] Loading SRA info from 'D:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\CMODE_ONTAP'
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 1/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 2/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 3/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 4/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 5/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 error vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] Temp File creation failed (Giving up after 5 attempts).

and

2022-06-01T08:50:23.122-04:00 verbose vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] Posting event to VC: (dr.eventEx.StorageAdaptReloadFailEvent) {
-->    installPath = "D:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\CMODE_ONTAP",
-->    fault = (dr.storage.fault.CannotLoadAdapter) {
-->       faultCause = (dr.storage.fault.CommandFailed) {
-->          faultCause = (dr.fault.UnableToCreateTempFile) {
-->             faultCause = (vmodl.MethodFault) null,
-->             faultMessage = <unset>
-->             msg = ""
-->          },
-->          faultMessage = <unset>,
-->          commandName = "queryInfo"
-->          msg = ""
-->       },
-->       faultMessage = <unset>,
-->       installPath = "D:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\CMODE_ONTAP"
-->       msg = ""
-->    }
--> }

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.