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"No storage replication adapters installed" in Windows SRM environment

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171
Visibility:
Public
Votes:
5
Category:
ontap-storage-replication-adapter
Specialty:
virt
Last Updated:

Applies to

  • VMware Site Recovery Manager (SRM)
  • Storage Replication Adapter (SRA)

Issue

  • After installing the SRA .msi on the SRM Windows machine, the Storage Replication Adapters page in SRM reports the message No storage replication adapters installed. 
  • In the SRM vmware-dr.log file, there are messages similar to:
 
2022-06-01T08:50:23.107-04:00 info vmware-dr[05128] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] Loading SRA info from 'D:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\CMODE_ONTAP'
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 1/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 2/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 3/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 4/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 warning vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] [Attempt 5/5] Temp File creation failure : The system cannot find the path specified.
2022-06-01T08:50:23.107-04:00 error vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] Temp File creation failed (Giving up after 5 attempts).

and

2022-06-01T08:50:23.122-04:00 verbose vmware-dr[06096] [SRM@6876 sub=Storage opID=7f758895-0a03-406c-b084-bbaad43dcd89-reloadAdapters:c79a] Posting event to VC: (dr.eventEx.StorageAdaptReloadFailEvent) {
-->    installPath = "D:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\CMODE_ONTAP",
-->    fault = (dr.storage.fault.CannotLoadAdapter) {
-->       faultCause = (dr.storage.fault.CommandFailed) {
-->          faultCause = (dr.fault.UnableToCreateTempFile) {
-->             faultCause = (vmodl.MethodFault) null,
-->             faultMessage = <unset>
-->             msg = ""
-->          },
-->          faultMessage = <unset>,
-->          commandName = "queryInfo"
-->          msg = ""
-->       },
-->       faultMessage = <unset>,
-->       installPath = "D:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\CMODE_ONTAP"
-->       msg = ""
-->    }
--> }

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