How to request full customer level access on the NetApp Support Site
Applies to
NetApp customers
Description
This article describes how to request full customer level access on the NetApp Support Site.
Procedure
For users requiring full customer access:
- Check My Profile for your current access level
- If you have registered on the Support Site, allow one business day for your NetApp Support Site account to be upgraded. An email confirmation will be sent to you upon completion.
- If you have not received the e-mail after one business day and your access level displays Guest, open a non-technical case.
Select the Category 1 = My Profile and Category 2 = Access level upgrade
- The below information should be provided in the "Comments" section.
- Serial Number
- Full Company Name
- Business e-mail address associated with your employer
Additional Information
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