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    • VM Snapshot fails with vendor specific error
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/VM_Snapshot_fails_with_vendor_specific_error
      Applies to Virtual Storage Console (VSC) vSphere APIs for Storage Awareness (VASA) Virtual Volumes (VVols) Issue Taking a VMware snapshot of a VM that resides on a VVOL datastore fails with the follow...Applies to Virtual Storage Console (VSC) vSphere APIs for Storage Awareness (VASA) Virtual Volumes (VVols) Issue Taking a VMware snapshot of a VM that resides on a VVOL datastore fails with the following error: "An error occurred while taking a snapshot. The VVol target encountered a vendor specific error"
    • How to troubleshoot "Error 1007 - Could not communicate with the controller in bay A (or B) to complete this request"
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_troubleshoot_Error_1007_Could_not_communicate_with_the_controller_in_bay_A_or_B_to_complete_this_request
      Applies to When attempting to communicate with the controllers via SMcli command, or using the Script Editor Window in SANtricity, the following error is observed: Error 1007 - Could not communicate w...Applies to When attempting to communicate with the controllers via SMcli command, or using the Script Editor Window in SANtricity, the following error is observed: Error 1007 - Could not communicate with the controller in bay A to complete this request. Possible causes can be but are not limited to: network or connection problems (max TCP out sessions, etc.) no power to the host or storage array Proceed below with the recommended steps to attempt to alleviate the issue.
    • How to configure non-root users to change ownership of files using NFS in ONTAP
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/How_to_configure_non-root_users_to_change_ownership_of_files_using_NFS_in_ONTAP
      Applies to The owner of a file is able to change permission and delete files that they create, however, the owner is unable to change ownership to another user Non-root users are unable to change owne...Applies to The owner of a file is able to change permission and delete files that they create, however, the owner is unable to change ownership to another user Non-root users are unable to change ownership of files if the chown-mode option to restricted Node Index Filter Details Reason --------------- ----- -------------------------- ------------------------------ node-01 1 Security Style: UNIX Access is denied. The owner permissions can be changed only by root while setting attributes.
    • Multiple disk failures on newly added DS224C shelf
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Multiple_disk_failures_on_newly_added_DS224C_shelf
      ntap-01: scsi_cmdblk_strthr_admin: scsi.cmd.abortedByHost:error]: Disk device 0a.00.8: Command aborted by host adapter: HA status 0x4: cdb 0x88:0000000199f0dc80:00000008. ntap-01: scsi_cmdblk_strthr_a...ntap-01: scsi_cmdblk_strthr_admin: scsi.cmd.abortedByHost:error]: Disk device 0a.00.8: Command aborted by host adapter: HA status 0x4: cdb 0x88:0000000199f0dc80:00000008. ntap-01: scsi_cmdblk_strthr_admin: scsi.cmd.abortedByHost:error]: Disk device 0a.00.8: Command aborted by host adapter: HA status 0x4: cdb 0x88:0000000199f0dcb8:00000008.
    • "CHASSIS FAN FRU FAILED: Multiple fans have failed " reported on the system
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/CHASSIS_FAN_FRU_FAILED__Multiple_fans_have_failed_reported_on_the_system
      EMS reports multiple errors about FANs and PSUs, ‘Multiple fans has failed. Disk shelf fault.’, CHASSIS FAN FRU FAILED: Multiple fans have failed’. Article details steps to troubleshoot and resolve th...EMS reports multiple errors about FANs and PSUs, ‘Multiple fans has failed. Disk shelf fault.’, CHASSIS FAN FRU FAILED: Multiple fans have failed’. Article details steps to troubleshoot and resolve the issue.
    • Active IQ Unified Manager alerts on 'Aggregate Nearly Overcommitted' and 'Aggregate Overcommitted'
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_alerts_on_Aggregate_Nearly_Overcommitted_and_Aggregate_Overcommitted
      Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 6.x+ Issue Events similar to the following are displayed: Example: Risk - Aggregate OvercommittedTrigger Condition - The overcommitt...Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 6.x+ Issue Events similar to the following are displayed: Example: Risk - Aggregate OvercommittedTrigger Condition - The overcommitted threshold set at 100% is breached. 101.77 TB (628.91%) of 16.18 TB is committed. 1.96 TB (12.10%) is used.
    • EMS shows secd.unexpectedFailure for "'Ldap' configuration not available"
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/In_diag_mode_EMS_shows_message_secd_unexpectedFailure_vserver_Cluster_Unexpected_failure
      7/7/2022 16:56:55 cdot-01 ERROR secd.unexpectedFailure: vserver (Cluster) Unexpected failure. Error: Ldap Get full user info procedure failed Error: Ldap get list of groups for a user procedure failed...7/7/2022 16:56:55 cdot-01 ERROR secd.unexpectedFailure: vserver (Cluster) Unexpected failure. Error: Ldap Get full user info procedure failed Error: Ldap get list of groups for a user procedure failed **[     0] FAILURE: 'Ldap' configuration not available These may be seen as ERROR severity messages in ONTAP 9.11.1 and later versions, or DEBUG severity messages (only visible in diagnostic privilege mode) prior to 9.11.1 LDAP is configured as a name service switch source for an SVM:
    • IPMI.emergency: env_mgr triggers OS halt:One or more temperatu
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/IPMI_emergency_env_mgr_triggers_OS_halt_One_or_more_temperatu
      [IPMI.emergency]: env_mgr triggers OS halt:One or more temperatu The CPU temperature is displayed as -27℃ from the sensor information. Sensor Name State Current Critical Warning Warning Critical CPU C...[IPMI.emergency]: env_mgr triggers OS halt:One or more temperatu The CPU temperature is displayed as -27℃ from the sensor information. Sensor Name State Current Critical Warning Warning Critical CPU Core Temp critlow -27 C 0 C 5 C 100 C 105 C CPU_Temp_Margin | -128.000 | degrees C | ok | na | na | -11.000 | -1.000 PCM_Inlet_Temp | 30.000 | degrees C | ok | 0.000 | 5.000 | 67.000 | 72.000 M.2_Card_Temp | 36.000 | degrees C | ok | 0.000 | 5.000 | 95.000 | 100.000
    • Blue XP SaaS UI shows the connector as Inactive
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Blue_XP_SaaS_UI_shows_the_connector_as_Inactive
      Applies to Blue XP SaaS UI Blue XP Connector Issue Blue XP SaaS UI shows connector as inactive
    • Disk showing an 'Unknown' container-type
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Disk_showing_an_Unknown_container_type
      Applies to ONTAP 9 Drive Issue A disk reports container type unknown instead of spare cluster::> storage show disk -container-type unknown Usable Disk Container Container Disk Size Shelf Bay Type Type...Applies to ONTAP 9 Drive Issue A disk reports container type unknown instead of spare cluster::> storage show disk -container-type unknown Usable Disk Container Container Disk Size Shelf Bay Type Type Name Owner 23.21.8 - 21 8 SAS unknown - Node06 The disk cannot be assigned to either node in the HA Pair ::> disk removeowner node_name:0a.0.0 Error: command failed: Failed to remove the owner of disk "node_name:0a.0.0". Reason: Cannot remove owner of disk "0a.0.0" because it is shared.
    • Incorrect status 'Failover in Progress' is reported for SRA in SRM
      https://kb.netapp.com/data-mgmt/OTV/SRA_Kbs/Incorrect_status_Failover_in_Progress_is_reported_for_SRA_in_SRM
      Incorrect status 'Failover in Progress' is reported for SRA in SRM after reprotect operation