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EMS shows secd.unexpectedFailure for "'Ldap' configuration not available"

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9
  • LDAP

Issue

  • EMS reports the following messages:

cdot::> event log show -event secd.unexpectedFailure*
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
7/7/2022 16:56:55   cdot-01 ERROR         secd.unexpectedFailure: vserver (Cluster) Unexpected failure. Error: Ldap Get full user info procedure failed
**[     0] FAILURE: 'Ldap' configuration not available
7/7/2022 16:56:00   cdot-01 ERROR         secd.unexpectedFailure: vserver () Unexpected failure. Error: Ldap get list of groups for a user procedure failed
**[     0] FAILURE: 'Ldap' configuration not available

  • These may be seen as ERROR severity messages in ONTAP 9.11.1 and later versions, or DEBUG severity messages (only visible in diagnostic privilege mode) prior to 9.11.1
  • LDAP is configured as a name service switch source for  an SVM:

::> vserver services name-service ns-switch show -vserver cdot
                               Source
Vserver         Database       Order
--------------- ------------   ---------
cdot               hosts          files,dns
cdot               group          files,ldap
cdot               passwd         files,ldap
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