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In diag mode EMS shows message "secd.unexpectedFailure: vserver (Cluster) Unexpected failure"

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9
  • LDAP

Issue

  • LDAP is configured as a source for Admin SVM. 

::> vserver services name-service ns-switch show -vserver cdot
                               Source
Vserver         Database       Order
--------------- ------------   ---------
cdot               hosts          files,dns
cdot               group          files,ldap
cdot               passwd         files,ldap
3 entries were displayed.

  • When logged in to the Cluster CLI in "diag" mode EMS log shows below Debug message

::> set diag
Warning: These diagnostic commands are for use by NetApp personnel only.
Do you want to continue? {y|n}: y

cdot::*> event log show -event secd.unexpectedFailure*
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
7/7/2022 16:56:55   cdot-01 DEBUG         secd.unexpectedFailure: vserver (Cluster) Unexpected failure. Error: Ldap Get full user info procedure failed
**[     0] FAILURE: 'Ldap' configuration not available
7/7/2022 16:56:00   cdot-01 DEBUG         secd.unexpectedFailure: vserver () Unexpected failure. Error: Ldap get list of groups for a user procedure failed
**[     0] FAILURE: 'Ldap' configuration not available

Note: In ONTAP 9.11.1 and later the severity is updated to ERROR

  • The same debug message is not seen when logged in "admin" mode

::*> set admin

::> event log show -event secd.unexpectedFailure*
There are no entries matching your query.

 

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