Skip to main content
NetApp Knowledge Base

In diag mode EMS shows message secdunexpectedFailure vserver Cluster Unexpected failure

Views:
2,898
Visibility:
Public
Votes:
3
Category:
ontap-9
Specialty:
NAS
Last Updated:

Applies to

  • ONTAP 9
  • CVO
  • LDAP

Issue

  • LDAP is configured as a source for Admin SVM. 

::> vserver services name-service ns-switch show -vserver cdot
                               Source
Vserver         Database       Order
--------------- ------------   ---------
cdot               hosts          files,dns
cdot               group          files,ldap
cdot               passwd         files,ldap
3 entries were displayed.

Note: To identify admin SVM use ::> vserver show -type admin

  • Using diagnostic privilege, the EMS log shows below Debug message

::> set diag
Warning: These diagnostic commands are for use by NetApp personnel only.
Do you want to continue? {y|n}: y

cdot::*> event log show -event secd.unexpectedFailure*
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
7/7/2022 16:56:55   cdot-01 DEBUG         secd.unexpectedFailure: vserver (Cluster) Unexpected failure. Error: Ldap Get full user info procedure failed
**[     0] FAILURE: 'Ldap' configuration not available
7/7/2022 16:56:00   cdot-01 DEBUG         secd.unexpectedFailure: vserver () Unexpected failure. Error: Ldap get list of groups for a user procedure failed
**[     0] FAILURE: 'Ldap' configuration not available

Note: In ONTAP 9.11.1 and later the severity is updated to ERROR and visible without diagnostic privilege

  • The same debug message is not seen using admin privilege

::*> set admin

::> event log show -event secd.unexpectedFailure*
There are no entries matching your query.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.