Applies to All E-Series platforms SANtricity OS 11.70.1GA SMTP (mail) AutoSupport delivery method Issue E-Series AutoSupport contains none of the expected log files. Only the HEADERS file is displayed...Applies to All E-Series platforms SANtricity OS 11.70.1GA SMTP (mail) AutoSupport delivery method Issue E-Series AutoSupport contains none of the expected log files. Only the HEADERS file is displayed in SmartSolve.
Unable to access SANtricity System Manager GUI. /msw_data/logs/trace.log indicates error when the system tries to start web service Example1:INFO [main] c.l.a.w.s.WebServer [WebServer.java:851] [reque...Unable to access SANtricity System Manager GUI. /msw_data/logs/trace.log indicates error when the system tries to start web service Example1:INFO [main] c.l.a.w.s.WebServer [WebServer.java:851] [requestId=0, deviceId=N/A] Unable to start HTTP server INFO [main] c.l.a.w.s.WebServer [WebServer.java:851] [requestId=0, deviceId=N/A] Unable to start HTTP server
Other possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array. Please make sure the specified locations is accessible, the disk is n...Other possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array. Please make sure the specified locations is accessible, the disk is not full and if the file name entered is valid. (Web Server 422) Updates on certificates - Failed to reset array management certificates on Controller X because: The specified file "keystore" could not be delete (Web Server 422):
This KB explains how to collect support data for NetApp E-Series systems and covers the procedure for legacy SANtricity client and web-based SANtricity System Manager. The procedure is specific to Net...This KB explains how to collect support data for NetApp E-Series systems and covers the procedure for legacy SANtricity client and web-based SANtricity System Manager. The procedure is specific to NetApp firmware 8.10 and later
Users may experience performance degradation during internal die (NAND) recovery. An SSD drive is composed of many dies (NANDs) that are equal in size. The size of a die (NAND) may vary depending on t...Users may experience performance degradation during internal die (NAND) recovery. An SSD drive is composed of many dies (NANDs) that are equal in size. The size of a die (NAND) may vary depending on the drive model. Drive returned check condition with SENSE data of 1/18/0 and/or 1/18/ff indicate the drive is undergoing an internal recovery (reconstruction) of a die. The drive returned check conditions can be found in the E-Series system event log: Description: Drive returned CHECK CONDITION
Applies to E28xx, E57xx, EF300 and EF600 AutoSupport (ASUP) SMTP delivery method Issue ASUP is not getting delivered via SMTP delivery method however the tests are successful.
Applies to NetApp E-Series Issue Following warning in SANtricity Storage Manager or SANtricity System Manager: REMOVED_BATTERY-Recovery Failure Type Code: 67 WB_CACHING_FORCIBLY_DISABLED-Recovery Fail...Applies to NetApp E-Series Issue Following warning in SANtricity Storage Manager or SANtricity System Manager: REMOVED_BATTERY-Recovery Failure Type Code: 67 WB_CACHING_FORCIBLY_DISABLED-Recovery Failure Type Code: 378
"Data could not be loaded from the storage array. One possible cause is the object on which were performing the operation no longer exists. Other possible causes include network issues, inability to c..."Data could not be loaded from the storage array. One possible cause is the object on which were performing the operation no longer exists. Other possible causes include network issues, inability to communicate withe the controller, or loss of power to the storage array. "There was a problem updating the display with the latest information, Possible causes include network issues, inability to communicate withe the controller, or loss of power to the storage array.
Applies to NetApp SANtricity OS Issue Unable to display old graphical performance statistics Error observed Web Server 422 when collecting Support Data The issue only affects the graphical representat...Applies to NetApp SANtricity OS Issue Unable to display old graphical performance statistics Error observed Web Server 422 when collecting Support Data The issue only affects the graphical representation of old performance data collected. Data service for attached hosts is not being affected. Columns and rows show N/A from Launch Table View
