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    • OnCommand Unified Manager Core Package error "HTTP POST - Authorization failed"
      https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_Unified_Manager_Core_Package_error_HTTP_POST_Authorization_failed
      Applies to OnCommand Unified Manager Core Package 5.x ( DFM ) Issue SnapVault jobs managed by UM 5.x fail and log errors similar to: [DFMMonitor:ERROR]: [7780:0x941c]: api dataset-update-protection-st...Applies to OnCommand Unified Manager Core Package 5.x ( DFM ) Issue SnapVault jobs managed by UM 5.x fail and log errors similar to: [DFMMonitor:ERROR]: [7780:0x941c]: api dataset-update-protection-status for dataset CIFS_SNAPS (11116) returned error: HTTP POST - Authorization failed
    • OCUM 5.x: HTTP/HTTPS communicationfails with error due to incorrect CA configuration on ONTAP
      https://kb.netapp.com/Legacy/OnCommand_Suite/OCUM_5_x__HTTP_HTTPS_communicationfails_with_error_due_to_incorrect_CA_configuration_on_ONTAP
      API calls over HTTP or HTTPS are failing to the controller or cluster with the following error. No permission to use 'hostsequiv' authentication, must be root XML (https port 80) No permission to use ...API calls over HTTP or HTTPS are failing to the controller or cluster with the following error. No permission to use 'hostsequiv' authentication, must be root XML (https port 80) No permission to use 'hostsequiv' authentication, must be root XML (https port 443) No permission to use 'hostsequiv' authentication, must be root. Protection Manager job fails with the message including the followings. Failed to create secondary snapshot on .. Unable to get a list of snapshots from the volume ..
    • Unable to start DFM service with database service failed; error code is -100
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unable_to_start_DFM_service_with_database_service_failed_error_code_is_100
      Error: Unable to determine if the database needs to be upgraded to the latest file format. Error: The sql service must be running before attempting to start the servlet engine service. Error: The sql ...Error: Unable to determine if the database needs to be upgraded to the latest file format. Error: The sql service must be running before attempting to start the servlet engine service. Error: The sql service must be running before attempting to start the http service. Not attempting to start server because service is started already. dfm service start sql Error: Unable to determine if thedatabase needs to be upgraded to the latest file format.
    • OCUM 5.x: HTTP/HTTPS communication fails with error due to incorrect HTTPS/TLS configuration on ONTAP
      https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_Unified_Manager_5_x__HTTP_HTTPS_communicationfails_with_error
      API calls over HTTP or HTTPS are failing to the controller or cluster with the following error. No permission to use 'hostsequiv' authentication, must be root XML (https port 80) No permission to use ...API calls over HTTP or HTTPS are failing to the controller or cluster with the following error. No permission to use 'hostsequiv' authentication, must be root XML (https port 80) No permission to use 'hostsequiv' authentication, must be root XML (https port 443) No permission to use 'hostsequiv' authentication, must be root. Protection Manager job fails with the message including the followings. Failed to create secondary snapshot on .. Unable to get a list of snapshots from the volume ..
    • A storage is not visible from the DFM operations Manager UI and a manual re-add is needed
      https://kb.netapp.com/Legacy/OnCommand_Suite/A_storage_is_not_visible_from_the_DFM_operations_Manager_UI_and_a_manual_re-add_is_needed
      Applies to Unified Manager Core (DFM) 5.2.5P1 Operations Manager 7-Mode storage Issue A secondary storage system regularly disappears from DFM The storage needs to be re-added until it disappears agai...Applies to Unified Manager Core (DFM) 5.2.5P1 Operations Manager 7-Mode storage Issue A secondary storage system regularly disappears from DFM The storage needs to be re-added until it disappears again We see an error when running the command dfm host diag <storage> XML (http port 80) failed
    • OC Unified Manager 5.x (DFM): HTTP XML Authentication failed due to invalid credentials
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/HTTP_XML_Authentication_failed_from_x_x_x_x_on_storage_controller_reported_by_UM
      Applies to Data ONTAP 8.2 7-Mode Data ONTAP 7 and earlier OnCommand Unified Manager 5.x (UM) Issue The storage controller message log in UM reports an error: HTTP Authentication from xxx.xxx.xxx.xxx t...Applies to Data ONTAP 8.2 7-Mode Data ONTAP 7 and earlier OnCommand Unified Manager 5.x (UM) Issue The storage controller message log in UM reports an error: HTTP Authentication from xxx.xxx.xxx.xxx to realm Administration failed HTTP XML Authentication failed from xxx.xxx.xxx.xxx
    • Can DFM be used to monitor maxdirsize is reached events?
      https://kb.netapp.com/Legacy/OnCommand_Suite/Can_DFM_be_used_to_monitor_maxdirsize_is_reached_events
      Applies to OnCommand Unified Manager Core Package 5.x Data ONTAP 7-Mode DFM has the events: In order to alert on this, DFM needs to be configured as a traphost for the controller. When the event occur...Applies to OnCommand Unified Manager Core Package 5.x Data ONTAP 7-Mode DFM has the events: In order to alert on this, DFM needs to be configured as a traphost for the controller. When the event occurs in Ontap it will notify DFM via snmp which will generate the event. To configure DFM as a traphost for the controller. controller> snmp traphost add <IP address of the DFM server>. controller> snmp init 1 You will then need to confirm an alarm based on the events. What is maxdirsize?
    • Active IQ Unified Manager Support Bundle Automatically Upload Option Through Maintenance Console
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_Support_Bundle_Automatically_Upload_Option_Through_Maintenance_Console
      Active IQ Unified Manager 9.8 and above offer to upload support bundle automatically to NetApp auto support (ASUP). If you chooses the option "Y or (yes)" then support bundle will automatically upload...Active IQ Unified Manager 9.8 and above offer to upload support bundle automatically to NetApp auto support (ASUP). If you chooses the option "Y or (yes)" then support bundle will automatically uploaded to NetApp auto support, just make sure unified manager server is connected to the internet. If you choose the option "N or (No)" then support bundle will need to be manually uploaded to NetApp. How to collect logs (support bundle) from Active IQ Unified Manager on a Red Hat or CentOS
    • OnCommand Unified Manager Core (DFM) monitor and eventd services are not started
      https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_Unified_Manager_Core_DFM_monitor_and_eventd_services_are_not_started
      After installing OnCommand Unified Manager Core, any controllers that are added are not updating. Upon further investigation, it is seen that the eventd and monitord services are not running and will ...After installing OnCommand Unified Manager Core, any controllers that are added are not updating. Upon further investigation, it is seen that the eventd and monitord services are not running and will not stay started. Sep 04 06:07:51 [dfmeventd:ERROR]: [3794558:0x7fc0efef07c0]: eventd could not find port to listen in range 49152-65535 after 25 retries Sep 04 06:07:52 [dfmmonitor:ERROR]: [3794560:0x7feae22d6700]: monitor could not find port to listen in range 49152-65535 after 25 retries
    • Unable to send e-mails from DFM
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unable_to_send_e-mails_from_DFM
      Applies to OnCommand Unified Manager Core Package 5.x (a.k.a DFM) User configured The Data Fabric Manager (DFM) alarms to send an e-mail on a triggering event (in this case, user quota) The mail serve...Applies to OnCommand Unified Manager Core Package 5.x (a.k.a DFM) User configured The Data Fabric Manager (DFM) alarms to send an e-mail on a triggering event (in this case, user quota) The mail server to send the e-mail notifications to the administrator account The DFM logs show the following error: Jul 11 08:45:48 [server-name] dfmeventd: alarm [alarm id], event [event id]: failed to deliver email alert to [email address]. took 0 seconds. The mail server displays the following error:
    • How DFM is affected when Adobe Flash goes end of life in December 2020
      https://kb.netapp.com/Legacy/OnCommand_Suite/How_DFM_is_affected_when_Adobe_Flash_goes_end_of_life_in_December_2020
      The OnCommand Web console requires Flash player as per OnCommand Unified Manager Core Package 5.x documentation, Follow the below recommendations (as per issue 1334721) when using OnCommand Unified Ma...The OnCommand Web console requires Flash player as per OnCommand Unified Manager Core Package 5.x documentation, Follow the below recommendations (as per issue 1334721) when using OnCommand Unified Manager Core Package 5.x after end of life: Only use supported web browsers that are listed in the Interoperability Matrix tool for OnCommand Unified Manager Core Package 5.x. Connect the server only to the network of storage systems, which can help block vulnerabilities exposed by Adobe Flash player.