Skip to main content
NetApp Knowledge Base

vCenter login fails with Error 503

  1. Last updated
  2. Save as PDF
Views:
3,766
Visibility:
Public
Votes:
4
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

  • NetApp HCI
  • VMWare vCenter 6.x/7.x

Issue

When trying to access vCenter, the following error message is displayed:

503 Service Unavailable (Failed to connect to endpoint: [N7Vmacore4Http20NamedPipeServiceSpecE:0x00007fb7d00200a0] _serverNamespace = / action = Allow _pipeName =/var/run/vmware/vpxd-webserver-pipe)

Starting the service via service-control shows:

Service-control failed. Error: Failed to start services in profile ALL. RC=1, stderr=Failed to start vapi-endpoint, vpxd-svcs services. Error: Operation timed out

/var/log/vmware/vpxd-svcs/vpxd-svcs.log shows an error similar to:

2021-06-10T11:28:06.931+02:00 [Thread-9  ERROR com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor  opId=] Server rejected the provided time range. Cause:ns0:InvalidTimeRange: The token authority rejected an issue request for TimePeriod [startTime=Thu Jun 10 11:28:06 CEST 2021, endTime=Fri Jun 11 11:28:06 CEST 2021] :: Signing certificate is not valid at Thu Jun 10 11:28:06 CEST 2021, cert validity: TimePeriod [startTime=Thu Jun 06 11:40:02 CEST 2019, endTime=Sat Jun 05 11:40:02 CEST 2021]

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.