Skip to main content
NetApp Knowledge Base

Log in to HCC not allowed

  1. Last updated
    Dec 11, 2023
  2. Save as PDF
Views:
114
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
solidfire
Last Updated:
12/11/2023, 1:04:15 PM

Applies to

  • NetApp HCI
  • NetApp Element software below 12.3.2

Issue

Unable to log in to the HCC with the following error message:
 
Unable to decrypt stored MNode auth configuration settings. The data protection keys may have been removed or overwritten.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.