Element cluster UI not accepting login credentials
Applies to
NetApp Element software
Issue
- When accessing Cluster UI via FQDN, the login page says that username or password is incorrect
- API calls use username and password without issue
- Accessing the MVIP or per-node UI returns:
{"error":"An error occurred while trying to encrypt the provided data. Refer to the inner exception for more information."}
- The
sf-element-auth.info
file mentionscMaxAuthConfigurationDBSize
needs to be at least a certain size:
2022-03-03T04:02:48.035253Z solidfire10 element-auth[52498]: plugin_base.Exceptions.ServiceUnavailableException: The Element API command returned an API server error: Change API constant cMaxAuthConfigurationDBSize to be at least 21167 bytes
2022-03-03T04:02:48.036482Z solidfire10 element-auth[52498]: ---> Element.Core.Exceptions.ApiServerException: Change API constant cMaxAuthConfigurationDBSize to be at least 21167 bytes