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Easy Scale fails to add compute node

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netapp-hci
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hci
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Applies to

NetApp HCI
NetApp Deployment Engine (NDE)

Issue

When attempting to add a replacement compute node into an HCI cluster, the Easy Scale function of the NetApp Deployment Engine (NDE) fails to add the node and generates the error below:

The provided IP address could not be reached. This often means that you need to accept the node's SSL certificate. You will be automatically redirected to accept. If you experience issues, try a different IP address.
 

 

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