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Easy Scale fails to add compute node when NSX is enabled on HCI Cluster in vCenter.

Last Updated:

Applies to

  • HCI 1.9
  • HCI 1.8
  • HCI 1.7
  • HCI 1.6
  • NSX enabled on the Cluster where Compute nodes reside.


  • When attempting to add a net-new or replacement compute node into an HCI cluster, the Easy Scale function of the NetApp Deployment Engine (NDE) fails to add the node and generates the error below:

Your network could not be detected. Ensure that this is the datacenter and cluster associated with your vCenter instance.


  • From the NDE logs:

pyVmomi.VmomiSupport.vim.fault.PlatformConfigFault: (vim.fault.PlatformConfigFault) {
   dynamicType = <unset>,
   dynamicProperty = (vmodl.DynamicProperty) [],
   msg = 'An error occurred during host configuration.',
   faultCause = <unset>,
   faultMessage = (vmodl.LocalizableMessage) [
      (vmodl.LocalizableMessage) {
         dynamicType = <unset>,
         dynamicProperty = (vmodl.DynamicProperty) [],
         key = 'com.vmware.esx.hostctl.default',
         arg = (vmodl.KeyAnyValue) [
            (vmodl.KeyAnyValue) {
               dynamicType = <unset>,
               dynamicProperty = (vmodl.DynamicProperty) [],
               key = 'reason',
               value = 'Unable to set VMkernel gateway address to <IP-ADDRESS> as there are no VMkernel interfaces on the same network with that IP address.'
         message = 'Operation failed, diagnostics report: Unable to set VMkernel gateway address to <IP-ADDRESS> as there are no VMkernel interfaces on the same network with that IP address.'
   text = ''



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