Skip to main content
NetApp Knowledge Base

RTFI failed with error "Cannot find valid solidfire install image"

Views:
367
Visibility:
Public
Votes:
3
Category:
not set
Specialty:
hci
Last Updated:

Applies to

  • NetApp HCI
  • H610S storage node
  • H410C compute node

Issue

  • RTFI from a USB key fails with the error: Cannot find valid solidfire install image
  • The following attempts do not resolve the issue:
    • Using a different USB key
    • Reimaging the USB key
    • Verifying the checksum of the RTFI image
    • Creating the USB key with Etcher or Rufus

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.