Applies to This KB applies primarily to the HCI nodes types below: HCI Compute Nodes H300E/H500E/H700E (deprecated; now H410C) HCI Flash Storage Node Note, however, that the RTFI process also applies ...Applies to This KB applies primarily to the HCI nodes types below: HCI Compute Nodes H300E/H500E/H700E (deprecated; now H410C) HCI Flash Storage Node Note, however, that the RTFI process also applies to these non-HCI nodes running Element Software: SF Series Storage Nodes SF3010/SF6010/SF9010 (legacy, EOA) FC Series Fibre Channel Nodes HCI Deployment Engine/Monitoring Agent When performing a RTFI using a USB key, you received the error: No valid Solidfire image found
Applies to HCI 1.8P1 and later HCI 1.4P2 and earlier Issue ESXi doesn't boot up automatically and stays at BootStrapOS after upgrading compute node firmware using RTFI image. Booting ESXi is stuck wit...Applies to HCI 1.8P1 and later HCI 1.4P2 and earlier Issue ESXi doesn't boot up automatically and stays at BootStrapOS after upgrading compute node firmware using RTFI image. Booting ESXi is stuck with following error. WARN: No MBR magic, treating disk as raw. Booting...
Applies to NetApp SolidFire Storage nodes Description Trigger an in-place Return To Factory Image (iRTFI) by removing a node from the cluster and re-adding it
Applies to NetApp HCI H610S node Issue RTFI using usb key failed with error Cannot find valid solidfire install image Using different usb devices did not help
Applies to All NetApp H410 models: H410S H300S / H500S / H700S H410C H300E /H500E / H700E Description This article describes how to mount iso files via HTML5 on all H410 models in case of RTFI or firm...Applies to All NetApp H410 models: H410S H300S / H500S / H700S H410C H300E /H500E / H700E Description This article describes how to mount iso files via HTML5 on all H410 models in case of RTFI or firmware bundle installation
Applies to NetApp Element software NetApp H410S Description This KB describes how to RTFI a NetApp H410S Node via BMC Notes: This procedure is only applicable if the BMC is already accessible and conf...Applies to NetApp Element software NetApp H410S Description This KB describes how to RTFI a NetApp H410S Node via BMC Notes: This procedure is only applicable if the BMC is already accessible and configured with an IP address Do not close the browser during installation as you will lose connection to the ISO image and will break the installation
Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: There were <NUM> hardware related RTFI_HARDWARE_FAILURES Actual E...Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: There were <NUM> hardware related RTFI_HARDWARE_FAILURES Actual Expected Passed NUM_DRIVES_INTERNAL
Applies to NetApp Solidfire Issue The following error occurs after the node is RTFI'd to 11.1. Example: hardwareConfigMismatch The drive in slot 9 should be using firmware version ZZ39RC93, but is usi...Applies to NetApp Solidfire Issue The following error occurs after the node is RTFI'd to 11.1. Example: hardwareConfigMismatch The drive in slot 9 should be using firmware version ZZ39RC93, but is using unsupported version ZZ37RC93.
Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: [NUM_DRIVES_INTERNAL] mismatch -- actual=[1] >= expect=[2] There ...Applies to NetApp HCI H615C compute node Return to Factory Image (RTFI) Issue RTFI of HCI compute node stops with the following error: [NUM_DRIVES_INTERNAL] mismatch -- actual=[1] >= expect=[2] There are 1 hardware related RTFI_HARDWARE_FAILURES hardware_check failed
Applies to SF Series storage nodes NetApp Element Software version 9.x Issue When conducting an RTFI of an SF-series storage node, an error for 'Unable to unlock drive in slot x' appears and the RTFI ...Applies to SF Series storage nodes NetApp Element Software version 9.x Issue When conducting an RTFI of an SF-series storage node, an error for 'Unable to unlock drive in slot x' appears and the RTFI fails
