This article describes how to request full customer level access on the NetApp Support Site.
For users requiring full customer access:
- Check My Profile for your current access level
- If you have registered on the Support Site, allow one business day for your NetApp Support Site account to be upgraded. An email confirmation will be sent to you upon completion.
- If you have not received the e-mail after one business day and your access level displays Guest, open a non-technical case.
Select the Category 1 = My Profile and Category 2 = Access level upgrade
- The below information should be provided in the "Comments" section.
- Serial Number
- Full Company Name
- Business e-mail address associated with your employer