AFF A700s showing invalid serial number after upgrading ONTAP to 9.8X
Applies to
- AFF A700s
- ONTAP 9
- BMC 1.89 and earlier
Issue
- Controller SN shows invalid value after ONTAP upgrade
NetApp Release 9.8P5: Thu Jun 10 17:54:59 EDT 2021
System ID: 0537XXXXXX (node-01); partner ID: 0537XXXXXX (node-02)
System Serial Number: 987654-32-0 (node-01)
- The below alert will be shown in the EMS logs
Tue Nov 16 19:52:58 +0000 [node-01: rc: kern_syslog_msg_1:notice]: params: {'msg': 'Setting /etc/serialnum
to the hardware serial number: 987654-32-0. The old value was: 94191XXXXXXX. See the na_serialnum(5) man page.
','vfilerName': ''}
Tue Nov 16 19:52:58 +0000 [node-01: rc: mgr.boot.disk_done:info]: NetApp Release 9.8P5 boot complete.
Last disk update written at Tue Nov 16 19:52:45 GMT 2021
-
The serial number does not show any value
::> node show -fields serialnumber node serialnumber ---------- ------------ NetApp A 900000000000 NetApp B <--No serial number displayed 2 entries were displayed.
-
The output of
system fru show 0
from the BMC will show the correct SN underAsset Tag
FRU 0: Controller_FRU
Mfg Name : NetApp, Inc.
Product Name : AFF-A700s
Product ParNum : 1A42FPE00
Product SerNum : XXXXXXXX
Version : E6
Asset Tag : 94191XXXXXXX
FRU File ID : 536980146
Custom : MAC0:00:A0:XX:XX:XX:XX;