New DS460c shelf shows amber attention LED

• Attention/fault LED lit amber on shelf
• May see messages: "Event: monitor.globalStatus.critical: Disk shelf fault."
• Output of the nodeshell command 'storage show fault -v' indicates module errors

Drawers Control Module:
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : OK 01,00,01,00 REPORT
2 [IOM12 A] : OK 01,00,01,00 REPORT
3 [IOM12 A] : NONCRITICAL 03,00,09,00 REPORT, OPEN
4 [IOM12 A] : OK 01,00,01,00 REPORT
5 [IOM12 A] : OK 01,00,01,00 REPORT
6 [IOM12 B] : OK 01,00,01,00 REPORT
7 [IOM12 B] : OK 01,00,01,00 REPORT
8 [IOM12 B] : NONCRITICAL 03,00,09,00 REPORT, OPEN
9 [IOM12 B] : OK 01,00,01,00 REPORT
10 [IOM12 B] : OK 01,00,01,00 REPORT

• Sysconfig -a output may show inconsistencies of module information

Shelf 5: DS460-12 Firmware rev. IOM12 A: 0250 IOM12 B: ----   <<<---Firmware version missing

• No other faulty components indicated

• System is in Multipath HA