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FAS8700/FAS8300/AFF A400/AFF C400 reports (CHASSIS OVER TEMPERATURE) ERROR warnings

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Applies to

  • ONTAP 9
  • AFF A400
  • AFF C400
  • FAS 8300
  • FAS 8700

Issue

  • Hourly error messages for chassis temperature, in both nodes. Example:

[node_name-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (LED1 Temp) is not readable.
[node_name-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (LED2 Temp) is not readable.
[node_name-01: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE

[node_name-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (LED1 Temp) is not readable.
[node_name-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (LED2 Temp) is not readable.
[node_name-02: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE
 

  • AutoSupport generated with:

HA Group Notification (CHASSIS OVER TEMPERATURE) ERROR

  • LED1 or LED2 Temp sensor failed. Example:
::> system node run -node node_name-01 -command environment chassis list-sensors
Sensor Name    State             Current    Critical     Warning     Warning    Critical
                                 Reading      Low         Low         High       High
----------------------------------------------------------------------------------------
...
LED1 Temp      failed             -- C      0 C          3 C         43 C       46 C

or

::> system node run -node node_name-01 -command environment status chassis
Sensor Name              State          Current    Critical     Warning     Warning    Critical
                                       Reading       Low         Low         High       High
-------------------------------------------------------------------------------------------------
LED1 Temp                not_available     -- C         0 C         3 C        43 C        46 C
LED2 Temp                not_available     -- C         0 C         3 C        43 C        46 C
 

  • "No reading" outputs for the LED sensors in the BMC debug logs. Example:

LED1_Temp        | 16h        | ns         | 12.1  | No Reading                                                    
LED2_Temp        | 17h        | ns         | 12.1  | No Reading

LED1_Temp        | na         | degrees C  | na    | na        | 0.000     | 3.000     | 43.000    | 46.000    | na
LED2_Temp        | na         | degrees C  | na    | na        | 0.000     | 3.000     | 43.000    | 46.000    | na

 

 

 

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