Skip to main content
NetApp Knowledge Base

StorageGRID Appliance reports Storage appliance storage connectivity degraded and Fibre channel link errors detected

  1. Last updated
  2. Save as PDF
Views:
3,503
Visibility:
Public
Votes:
2
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID Appliances

Issue

  • StorageGRID reports Alert:
  • Storage appliance storage connectivity degraded
  • There is a problem with one or more connections between the compute controller and storage controller.
  • APMS - Storage Connectivity

clipboard_e6cdc30fc2d2f855b4d09ab6b797cb894.png

 

  • Major Event Log  on E-Series controller may reports the following errors:
    • Fibre channel link errors continue (Event type 1206)
    • Fibre channel link errors - threshold exceeded (Event type 1207)

Examples:

Event type: 1206 / 1207
Event category: Error
Priority: Informational
Event needs attention: false
Description: Fibre channel link errors continue Fibre channel link errors - threshold exceeded
Component location: Host-side: controller in bay B, port 4
Logged by: Controller in bay B

  • STORAGE-ARRAY-PROFILE may report a port Down

      Host interface:                  Fibre                           
         Host Interface Card(HIC):     Baseboard                       
         Channel:                      2                               
         Port:                         0b                              
         Current ID:                   126/0x0                         
         Preferred ID:                 1/0xE8                          
         NL-Port ID:                   0x000000                        
         Maximum data rate:            16 Gbps                         
         Current data rate:            4 Gbps                          
         Data rate control:            Auto                            
         Link status:                  Down                            

  • fcDump in STATE-CAPTURE-DATA may report an increase in error rate:
2806-B           Our  Num  ::...Exchange Counts...:: Num  ..Link Up..
Chip   LinkStat  Port Port ::                     :: Link  Bad  Bad
                  ID  Logi ::Open    Total  Errors:: Down  Char Frame
 2-Src Up-Ptp       2    2 ::  2  106083407      0::    0     0     0
 3-Src Up-Ptp       2    2 ::  0          0   2969::    0     0     0

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.