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NetApp Knowledge Base

AIQUM shows "The cluster is not reachable" after polling is interrupted

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499
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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.x
  • OnCommand Unified Manager (OCUM) 9.x

Issue

Cluster polling in AIQUM was interrupted due to one or more reasons:

  • The cluster datasource credentials or hostname / IP were updated
  • A "Rediscover" for the cluster was triggered while a poll was in progress
  • One or more services in AIQUM crashed and recovered automatically
  • Communication with the cluster was interrupted
    • The cluster was upgraded
    • The cluster management lif was down
    • Other temporary network errors

 

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