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Element authentication warning after installing a customer SSL certificate

Last Updated:

Applies to

  • NetApp SF-Series or H-Series 12 or more node cluster
  • NetApp Element software


After installing a custom SSL certificate on the storage cluster:

  • some nodes report authenticationServiceFault warnings with message Element Auth container has been not ready for too long on node <#>. Please contact support if this problem persists
  • The node UI is unavailable
  • Element software upgrade cannot be performed


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