Skip to main content
NetApp Knowledge Base

Element cluster reports  irqBalanceFailed and sensorReadingFailed alerts for a node

  1. Last updated
  2. Save as PDF
Views:
75
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software
  • NetApp SF-series
  • NetApp H-series

Issue

An Element storage node reported irqBalancefailed alert as below

  • irqBalanceFailed -Failed to balance interrupts. Performance may be degraded. Error(s): Failed to stop daemon={irqbalance status=Disabled} ex=xCheckFailure at std::__cxx11::string solidfire::Daemon::RunServiceCommand(solidfire::DaemonAction) const (shared/Daemon.cpp:281): daemon command failed daemon={irqbalance status=Disabled} ex=xSubProcessWriteFailed at void solidfire::SubProcess::Write(const string&) (shared/SubProcess.cpp:380): Assertion Failed: [written] at: shared/SubProcess.cpp:380 void solidfire::SubProcess::Write(const string&)

The node also reported sensorReadingFailed alerts

  • sensorReadingFailed -IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
  • sensorReadingFailed -BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended

Support Bundle collection failed with error:

  • Unable to generate Solidfire storage node support logs on xxx.xxx.xx.xx: ApiServerError(method_name="CreateSupportBundle", err_json={"error": {"code": 500, "message": "Assertion Failed: [written] at: shared/SubProcess.cpp:380 void solidfire::SubProcess::Write(const string&)", "name": "xSubProcessWriteFailed"}, "id": 5})

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.