Skip to main content
NetApp Knowledge Base

Element Software networkEvent - Errors observed on interface - AutoSupport Message

Views:
129
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

NetApp Element software 12.5 and later

Event Summary

The network event will be generated for the following network interface errors reported on any of the physical network interfaces used in the storage cluster:

  • Received Misses
  • Received CRC Errors
  • Received Length Errors
  • Received Over Errors
  • Received Frame Errors

Validate

Find the details of the error and the corresponding interface by checking the Element UI Event Log or the Active IQ Events page

Resolution

Most of the above mentioned errors are caused by any one of the following

  • Bad NIC port(s)
  • Bad switch side port(s)
  • Bad cable between NIC and the switch

Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

Additional Information

additionalInformation_text

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.