Skip to main content
NetApp Knowledge Base

Element Software upgrade error because of excessive accumulation of results from asynchronous API calls

Views:
559
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software
  • NetApp SolidFire SF-series
  • NetApp Hyper Converged Infrastructure (HCI) storage clusters
  • NetApp Hybrid Cloud Control (HCC)

Issue

  • NetApp SolidFire Active IQ alerts show the Cluster Master failover is unable to complete and it keeps moving around
  • Using HealthTools version 2018.12.01.103 or later, executing health checks using the sfupgradecheck -u *cluster_admin* -p *password* MVIP command before running upgrade, provides the following warning:

Severity:               WARNING
Test Description:       Verify that the cluster configuration database does not have an excessive accumulation of results from asynchronous API calls

Remedy:              Run sfclearasyncresults to reduce the accumulation by purging older results
Number of Results:   25000

  • Using HealthTools version 2018.12.01.103 or later, executing Element cluster upgrade using the sfinstall command halts with the following message:

Upgrade error: The cluster configuration database has an excessive accumulation of results from asynchronous API calls. Refer to Element Software upgrade error because of excessive accumulation of results from asynchronous API calls for the workaround to resolve the issue before proceeding with the upgrade.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.