Failed to delete qtree - Filesystem access error: Permission denied

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Visibility:: Public

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Category:: ontap-9

Specialty:: core

Last Updated:

Applies to

ONTAP 9
Qtree

Issue

Qtree is no longer needed
Files that are stored in qtree are not needed (can be deleted)

When trying to delete qtree, the delete job starts, but after a few seconds the job fails:

Cluster1::*> qtree delete -vserver svm1 -volume vol1 -qtree qtree1 -force true

Warning: Deleting qtree "qtree1" in volume "vol1" in Vserver "svm1" will delete all quota policy rules associated with the qtree. Do you want to proceed? {y|n}: y

Warning: This will delete all files inside qtree "qtree1" in volume "vol1" in Vserver "svm1" before removing the qtree. Do you want to proceed? {y|n}: y

[Job 1234] Job is queued: Delete qtree qtree1 in volume vol1 Vserver svm1.

Cluster1::*> job show -id 1234

Owning

Job ID Name Vserver Node State

------ -------------------- ---------- -------------- ----------

1234 Qtree Delete svm1 Cluster1-02 Failure

Description: Delete qtree qtree1 in volume vol1 Vserver svm1

Cluster1::*> job show -id 1234 -instance

Job ID: 1234

Owning Vserver: svm1

Name: Qtree Delete

Description: Delete qtree qtree1 in volume vol1 Vserver svm1

Priority: Medium

Node: Cluster1-02

Affinity: Cluster

Schedule: @now

Queue Time: 01/01 10:01:39

Start Time: 01/01 10:01:46

End Time: 01/01 10:01:46

Drop-dead Time: -

Restarted?: false

State: Failure

Status Code: 1258298

           Completion String: Failed to delete qtree "qtree1" in volume "vol1" on Vserver "svm1". Reason: Filesystem access error: Permission denied.

Job Type: QTREE_DELETE

Job Category: VOPL

UUID: 123456xx-1111-1122-xxxx-123456789xx

          Execution Progress: Complete: Failed to delete qtree "qtree1" in volume "vol1" on Vserver "svm1". Reason: Filesystem access error: Permission denied. [1258298]

User Name: admin

Process: mgwd

Restart Is or Was Delayed?: false

Restart Is Delayed by Module: -

EMS.log

Mon Jan 01 10:01:46 +0100 [Cluster1-01: mgwd: qtree.delete.start:notice]: Deleting qtree "qtree1" in volume "vol1" on Vserver "svm1".

Mon Jan 01 10:01:46 +0100 [Cluster1-01: mgwd: qtree.delete.failed:error]: Failed to delete qtree "qtree1" in volume "vol1" on Vserver "svm1". Error: "Filesystem access error: Permission denied" (13).

Mon Jan 01 10:01:46 +0100 [Cluster1-01: mgwd: mgmtgwd.jobmgr.jobcomplete.failure:info]: Job "Qtree Delete" [id 1234] (Delete qtree qtree1 in volume vol1 Vserver svm1) completed unsuccessfully: Failed to delete qtree "qtree1" in volume "vol1" on Vserver "svm1". Reason: Filesystem access error: Permission denied. (1258298).

MGWD.log

Mon Jan 01 2024 10:01:46 +01:00 [kern_mgwd:info:2609] 0x11ab11b00: 0: WARNING: VOPL::qtreeDelete: 1234 removeFile 288 filesystem remove /clus/svm1/vol1/qtree1/Documents.tar, setting worker result to error 13

Mon Jan 01 2024 10:01:46 +01:00 [kern_mgwd:info:2609] 0x1122x2x00: 8000x8000x4000x0: WARNING: VOPL::qtreeDelete: 1234 check_complete 686 delete worker failed Filesystem access error: Permission denied

Mon Jan 01 2024 10:01:46 +01:00 [kern_mgwd:info:2609] 0x1122x2x00: 8000x8000x4000x0: ERR: VOPL::qtreeDelete: 1234 check_complete 710 terminating job after error 13 from worker

Mon Jan 01 2024 10:01:46 +01:00 [kern_mgwd:info:2609] 0x1122x2x00: 8000x8000x4000x0: ERR: VOPL::qtreeDelete: 1234 generateCompletionString 1027 volDsid: 1095 job failed: Failed to delete qtree "qtree1" in volume "vol1" on Vserver "svm1". Reason: Filesystem access error: Permission denied.

Mon Jan 01 2024 10:01:46 +01:00 [kern_mgwd:info:2609] 0x12x00xx00: 8000x8000x4000x0: WARNING: job_manager::job_sched: process_modify:src/job_sched.cc:592 UIID:1234 UUID:123456xx-1111-1122-xxxx-123456789xx name:Qtree Delete rc:1 Doing nothing in modify callback for job, since it's pending cleanup