Skip to main content
NetApp Knowledge Base

Download of firmware image fails in ONTAP, however download succeeds with node at LOADER

Views:
1,246
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • Clustered Data ONTAP 8

Issue

Downloading a new ONTAP image or firmware file fails once a node boots up ONTAP, however it works as expected when downloading from the HTTP server at the LOADER prompt (prior to booting ONTAP on the node)

EXAMPLE:

LOADER-B> netboot http://192.168.0.3/95P12_q_image.tgz
Downloading 192.168.0.3/95P12_q_image.tgz ..
Extracting archive 192.168.0.3/95P12_q_image.tgz ..
Loading netboot/kernel:0x200000/15722280 0x10fe728/13882936 Entry at 0xffffffff802dc710
Found netboot/SB_XXI/platform.rc
Loading netboot/platform.ko:0x1e3c000/4076976 0x221f5b0/586840
Loading netboot/rootfs.img:0x22af000/331594752
Loading netboot/platfs3g.img:0x15eeb000/60960768
Closing network.
Starting program at 0xffffffff802dc710
NetApp Data ONTAP 9.5P12                           <<<---ONTAP is booting here
...
...
The Boot Menu will be presented because an alternate boot method was specified.
 
Please choose one of the following:
 
(1) Normal Boot.
(2) Boot without /etc/rc.
(3) Change password.
(4) Clean configuration and initialize all disks.
(5) Maintenance mode boot.
(6) Update flash from backup config.
(7) Install new software first.
(8) Reboot node.
(9) Configure Advanced Drive Partitioning.
Selection (1-9)? 7

This procedure will replace existing Data ONTAP software with new software.
Do you want to continue? {y|n} y

What is the URL for the package? http://192.168.0.3/95P12_q_image.tgz
What is the user name on "192.168.0.3", if any?

Checking network link... success.
Checking route to host "192.168.0.3"... success.
Attempting to reach 192.168.0.3... failed.

Verify that the network is properly configured, that the gateway is set
Correctly, and that the destination host is up.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.