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    • How to Ping in NetApp Cloud Volumes ONTAP for Azure
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/How_to_Ping_in_NetApp_Cloud_Volumes_ONTAP_for_Azure
      Applies to NetApp Cloud Volumes ONTAP for Azure Description According to Microsoft's Azure documentation, the ICMP protocol is not permitted through the Azure load balancer, which will cause network p...Applies to NetApp Cloud Volumes ONTAP for Azure Description According to Microsoft's Azure documentation, the ICMP protocol is not permitted through the Azure load balancer, which will cause network pings to fail.
    • Metrocluster configuration-settings connection connect command returns error
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Metrocluster_configuration-settings_connection_connect_command_returns_error
      metrocluster configuration-settings connection connect command returns error Errors: Did not receive a "ping" response using the network addresses "xx.xx.xx.1" and "xx.xx.xx.2" on node "clusterA-01" i...metrocluster configuration-settings connection connect command returns error Errors: Did not receive a "ping" response using the network addresses "xx.xx.xx.1" and "xx.xx.xx.2" on node "clusterA-01" in cluster "clusterA". addresses "xx.xx.xx.1" and "xx.xx.xx.2" on node "clusterA-01" in addresses "xx.xx.xx.2" and "xx.xx.xx.1" on node "clusterA-02" in addresses "xx.xx.xx.3" and "xx.xx.xx.4" on node "clusterB-01" in Error: Did not receive a "ping" response using the network
    • Ping from LIF to gateway IP address fails due to no ARP response from switch
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Ping_from_LIF_to_gateway_IP_address_fails_due_to_no_ARP_response_from_switch
      This article describes the solution for when Ping from LIF to gateway IP address fails.
    • Only one port is responding on the E-Series
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/Only_one_port_is_responding_on_the_E-Series
      Applies to NetApp E-Series Issue After some switch maintenance only one iSCSI target port is responding to pings Other ports up however are not responding
    • How to verify network connectivity with ping and traceroute in AltaVault
      https://kb.netapp.com/Legacy/AltaVault/How_to_verify_network_connectivity_with_ping_and_traceroute_in_AltaVault
      Applies to AltaVault (AVA) Description AltaVault deployments leverage multiple network interfaces, and the desired source interface needs to be specified when testing connectivity using ping, telnet, ...Applies to AltaVault (AVA) Description AltaVault deployments leverage multiple network interfaces, and the desired source interface needs to be specified when testing connectivity using ping, telnet, and traceroute By default, the primary interface will be used, unless the destination is on a local subnet, in which case, the packets/connection will be sourced from the interface, with the local address. Please note that many public cloud providers do not respond to ping requests.
    • Download of firmware image fails in ONTAP, however download succeeds with node at LOADER
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Download_of_firmware_image_fails_in_ONTAP_however_download_succeeds_with_node_at_LOADER
      Downloading a new ONTAP image or firmware file fails once a node boots up ONTAP, however it works as expected when downloading from the HTTP server at the LOADER prompt (prior to booting ONTAP on the ...Downloading a new ONTAP image or firmware file fails once a node boots up ONTAP, however it works as expected when downloading from the HTTP server at the LOADER prompt (prior to booting ONTAP on the node) NetApp Data ONTAP 9.5P12 <<<---ONTAP is booting here This procedure will replace existing Data ONTAP software with new software. What is the URL for the package? Verify that the network is properly configured, that the gateway is set
    • e0M or SP are link up, but cannot be accessed
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/e0M_or_SP_are_link_up_but_cannot_be_accessed
      Applies to FAS / AFF systems Service Processor (SP) Baseboard Management Controller (BMC) Issue e0M or SP are link up, but cannot be accessed. Turning off and on the e0M port doesn't address the issue...Applies to FAS / AFF systems Service Processor (SP) Baseboard Management Controller (BMC) Issue e0M or SP are link up, but cannot be accessed. Turning off and on the e0M port doesn't address the issue Example: ::> network port modify -node node-01 -port e0M -up-admin false ::> network port modify -node node-01 -port e0M -up-admin true
    • ICMP ping responses from storage system occasionally delay
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/ICMP_ping_responses_from_storage_system_occasionally_delay
      Applies to ONTAP 9 Issue ICMP ping responses from storage system occasionally delay Example: ip.addr == CLIENT_IP and ip.addr == STORAGE_IP 971 2022-11-10 17:36:29.125758 CLIENT_IP STORAGE_IP ICMP Ech...Applies to ONTAP 9 Issue ICMP ping responses from storage system occasionally delay Example: ip.addr == CLIENT_IP and ip.addr == STORAGE_IP 971 2022-11-10 17:36:29.125758 CLIENT_IP STORAGE_IP ICMP Echo (ping) request id=0x0001, seq=6580/46105, ttl=125 (reply in 973) 973 2022-11-10 17:36:29.457171 STORAGE_IP CLIENT_IP ICMP Echo (ping) reply id=0x0001, seq=6580/46105, ttl=64 (request in 971) Note: The packet trace is captured from storage system
    • Failed to sync to any NTP server error during StorageGRID installation
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/Failed_to_sync_to_any_NTP_server_error_during_StorageGRID_installation
      Applies to NetApp StorageGRID 11.4 and higher NetApp StorageGRID Appliances Issue Not able to ping any IP on the StorageGRID Appliance Installer page (while this was previously possible) , when Storag...Applies to NetApp StorageGRID 11.4 and higher NetApp StorageGRID Appliances Issue Not able to ping any IP on the StorageGRID Appliance Installer page (while this was previously possible) , when StorageGRID installation fails on step 8 due to error: Error while generating the grid configuration. Failed to sync to any NTP server. Error: sntp 4.2.8p12@1.3728-0 (1) <ip address> no UCST response after 2 seconds
    • NFS UDP traffic intermittently drops after upgrade to ONTAP 9.2 or newer
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/NFS_UDP_traffic_intermittently_drops_after_upgrade_to_ONTAP_9.2_or_newer
      Mostly the issue is found after ONTAP is upgraded to 9.2 or later, the filer does not reply to every ICMP (ping) request even if it can be found in a packet trace. A strange behavior could be related ...Mostly the issue is found after ONTAP is upgraded to 9.2 or later, the filer does not reply to every ICMP (ping) request even if it can be found in a packet trace. A strange behavior could be related to multiple LIFs on the same port not responding at different times. This issue is affecting the NFS data transfer also if UDP is used as a transport layer causing a huge delay [root@centos-04 /]# mount -t nfs -o vers=3,proto=udp 10.128.242.45:/vol1_svm2 /mnt/vol1_svm2_ontap93
    • Fails to ping gateway with error "No buffer space available"
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Fails_to_ping_gateway_with_error_No_buffer_space_available
      Applies to Intel 1/10 Gigabit Ethernet Controller IX4-T port Fails to ping gateway with error "No buffer space available" ping: sendto: No buffer space available Frame discards for transmit are increa...Applies to Intel 1/10 Gigabit Ethernet Controller IX4-T port Fails to ping gateway with error "No buffer space available" ping: sendto: No buffer space available Frame discards for transmit are increasing due to Queue overflow on the onboard Ten Gigabit Ethernet NIC port : ::> system node run -node <node_name> -command ifstat -a Total frames: 11845 | Frames/second: 0 | Total bytes: 1617k Total discards: 75581 | Queue overflow: 75581 | Multi/broadcast: 11350