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Cannot add NTP server when using custom service policy

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ontap-9
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core
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Applies to

ONTAP 9.10.1 or newer

Issue

  • Cannot add NTP server when using custom service policies for the mgmt lifs:

Cluster::*> ntp server create -server x.x.x.x       
  (cluster time-service ntp server create)

Error: command failed: Connecting to NTP server "x.x.x.x" with address
       x.x.x.x failed with reason: "Network is unreachable"
       
       
Cluster::*> cluster time-service ntp server create -server my.ntp.server.com

Error: command failed: Connecting to NTP server "my.ntp.server.com" with
       address x.x.x.x failed with reason: "Network is unreachable"

  • Can ping the NTP servers using the management lifs.
  • Admin Vserver routing is correct.
  • Service policies on the management lifs show it is using a custom service policy.  

cluster1::>net int show -role *mgmt* -fields service-policy 
  (network interface show)
vserver  lif          service-policy     
-------- ------------ ------------------ 
cluster1 cluster_mgmt ssh-mgmt
cluster1 node_mgmt1 ssh-mgmt 
2 entries were displayed.

 

 
 
 

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