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Autosupport messages failed to generate a case due to the registration info

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2,526
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Votes:
1
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport configuration settings are correct
  • Transport is sending successful

Issue

  • Although NetApp received the AutoSupport message, no case was generated.

 

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