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What logs to collect for a down system with a Service Processor

Last Updated:

Applies to

  • FAS8020 / FAS8040 / FAS8060 / FAS8080 / AFF8020 / AFF8040 / AFF8060 / AFF8080
  • FAS8200 / AFF A300 
  • FAS9000 / AFF A700
  • FAS2620 / FAS2650 / AFF A200
  • FAS2220 / FAS2240
  • FAS2520 / FAS2552 / FAS2554
  • FAS3210 / FAS3220 / FAS3240 / FAS3250 / FAS3270
  • FAS6210 / FAS6220 / FAS6240 / FAS6250 / FAS6280 / FAS6290
  • All Service Processor (SP) versions
  • How to collect logs from systems with a service processor


  • Describes what logs to collect from the service processor or AutoSupport if a node is down or rebooted for an unknown reason
  • This KB describes the initial collection; more data might be needed



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