Skip to main content
NetApp Knowledge Base

The network port is down in the ifgrp

Last Updated:

Applies to

  • ONTAP 9
  • AFF/FAS systems


  • The NIC port is down
    slot 1: Dual 10 Gigabit Ethernet Controller IX1-SFP+
        e1a MAC Address:    f8:f2:1e:2d:0d:b4 (auto-unknown-fd-down)
            SFP Vendor:         Intel Corp      
            SFP Part Number:    AFBR-709DMZ-IN3 
            SFP Serial Number:  AD181630GTX     
        e1b MAC Address:    f8:f2:1e:2d:0d:b5 (auto-10g_sr-fd-up)
            SFP Vendor:         Intel Corp      
            SFP Part Number:    AFBR-709DMZ-IN3 
            SFP Serial Number:  AA180930D1D 
  • IFCONFIG -VVVM in the ASUP shows TX power of SFP is lower

e1a: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
    ether f8:f2:1e:2d:0d:b4
    media: Ethernet autoselect (autoselect <full-duplex,rxpause,txpause>)
    status: no carrier
    plugged: SFP/SFP+/SFP28 10G Base-SR (LC)
    vendor: Intel Corp PN: AFBR-709DMZ-IN3 SN: AD181630GTX DATE: 2018-04-23
    module temperature: 28.73 C Voltage: 3.33 Volts
    RX: 0.53 mW (-2.70 dBm) TX: 0.00 mW (-40.00 dBm)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device