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Repeated cf.hwassist.missedKeepAlive errors

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aff-series
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hw
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Applies to

  • AFF A220 / AFF A150 / AFF C190 / FAS2750 / FAS2720
  • Cluster\Node managment network

Issue

  • Continuous HW Assist keep alive errors
  • Those cleared after a few minutes, in both nodes of an HA pair.
    EMS.Log Example:
14:03:59 +0100 [node_name01: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node_name02).
14:11:29 +0100 [node_name01: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(node_name02).
14:24:59 +0100 [node_name01: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node_name02).
14:32:29 +0100 [node_name01: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(node_name02).
15:28:00 +0100 [node_name01: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node_name02).
15:35:30 +0100 [node_name01: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(node_name02).

13:34:02 +0100 [node_name02: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node_name01).
13:41:32 +0100 [node_name02: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(node_name01).
13:55:02 +0100 [node_name02: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node_name01).
14:02:32 +0100 [node_name02: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(node_name01).
14:16:02 +0100 [node_name02: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node_name01).
14:23:32 +0100 [node_name02: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(node_name01).

  • The errors follow a timing pattern.
    Example: every 7:30 minutes.

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