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Node stuck at 'BIOS image updated, resetting to load defaults' during ONTAP upgrade

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8200
  • FAS2720
  • Automated non-disruptive upgrade (ANDU) from 9.5P9 to 9.7P7

Issue

  • Node gets stuck during the update with message and does not continue
 
BIOS image updated, resetting to load defaults
 
  • ONTAP update status is paused
 
SP event logs show node experienced a L2 watchdog reset
 
[SysFW.notice]: Updating flash. Current BIOS version: 11.1
[SysFW.notice]: New BIOS version: 11.4
[IPMI.notice]: 3f01 | 02 | EVT: 0301ffff | CPU0_Error | Assertion Event, "State Asserted"
[IPMI Event.critical]: L2 watchdog timeout power cycle
[IPMI.notice]: 4001 | 02 | EVT: 6fc302ff | System_Watchdog | Assertion Event, "Power cycle"
[IPMI Event.critical]: L2 watchdog action completed
[SP.notice]: Delaying L2_WDOG ASUP email for 120 seconds
[IPMI.notice]: 4101 | 02 | EVT: 6fc100ff | System_FW_Status | Assertion Event, "Unspecified"
 

 

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