Skip to main content
NetApp Knowledge Base

Node management and SP IP addresses are not reachable

Last Updated:

Applies to

  • FAS/AFF Systems
  • ONTAP 9
  • Service Processor (SP)


  • The node management IP and the SP IP are not reachable via ping/SSH.
  • The e0M port shows up from the node side:

Cluster::> system node run -node <node> -command sysconfig -a

slot 0: Gigabit Ethernet I210
        e0M MAC Address:    d0:39:ea:a0:f9:02 (auto-1000t-fd-up)

  • The e0M link is found to be flapping in the event logs:

[Node-01: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet Wrench Port: Link down, check cable.
[Node-01: vifmgr: vifmgr.portdown:notice]: A link down event was received on node Node-01, port e0M.
[Node-01: vifmgr: vifmgr.lifmoved.linkdown:notice]: LIF Node-01_mgmt1 (on virtual server 429XXXXX95), IP address 10.XXX.XX.XXX, is being moved to node Node-01, port e0M.
[Node-01: vifmgr: vifmgr.lifBeingRemoved:notice]: LIF Node-01_mgmt1 (on virtual server 429XXXXX95), IP address 10.XXX.XX.XXX, is being removed from node Node-01, port e0M.

[Node-01: mgmt_port_link_status_poll: netif.linkUp:info]: Ethernet Wrench Port: Link up.
[Node-01: vifmgr: vifmgr.portup:notice]: A link up event was received on node Node-01, port e0M.

  • The e0M port has a green LED on it. However, there is no LED on the switch port connected to e0M.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device
  • Was this article helpful?