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NS224 sensors periodically go unavailable then recover

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aff-series
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hw
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Applies to

  • NS224
  • NSM100
  • ONTAP 9

Issue

All sensors for one or both of the NSM100 modules temporarily report as not installed or failed, the errors clear moments later
An example for sensors issue on NSM100 A:
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.temperatureWarning:alert]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature warning for Temperature sensor 6: not installed or failed. Current temperature: 25 C (77 F). This element is on the unknown location.
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.temperatureWarning:alert]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature warning for Temperature sensor 7: not installed or failed. Current temperature: 58 C (136 F). This element is on the unknown location.
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.temperatureWarning:alert]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature warning for Temperature sensor 8: not installed or failed. Current temperature: 56 C (132 F). This element is on the unknown location.
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.temperatureWarning:alert]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature warning for Temperature sensor 9: not installed or failed. Current temperature: 56 C (132 F). This element is on the unknown location.
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.electronicsWarn:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x environmental monitoring warning for SES electronics 1: communication error. ; enclosure services hardware failed This element is on the rear of the shelf at the top, on module A.
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.ModuleWarn:alert]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x PCI switch warning for PCI Switch 1: communication error. This element is on the rear of the shelf at the top, on module A.
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.ACPWarn:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x ACP Processor warning for shelf ACP processor 1: communication error. ; Alternate Control Path hardware failed .
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.battery.error:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x battery failure error for Coin Battery 1: not installed or hardware failure. This element is on the rear of the shelf, in top module (A).
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.etherConn.warn:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x Ethernet connector warning for port e0a: cannot communicate with connector.  This element is on the rear of the shelf at the top, on module A.
Wed Oct 12 23:26:02 -0700 [Node-05: dsa_worker5: ses.status.etherConn.warn:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x Ethernet connector warning for port e0b: cannot communicate with connector.  This element is on the rear of the shelf at the top, on module A.
Wed Oct 12 23:26:11 -0700 [Node-05: dsa_worker1: ses.status.dimm.error:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM failure for Dimm Element 1: not installed or failed. This element is on the DIMM slot 1 in the top shelf module (A).
Wed Oct 12 23:26:11 -0700 [Node-05: dsa_worker1: ses.status.dimm.error:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM failure for Dimm Element 2: not installed or failed. This element is on the DIMM slot 2 in the top shelf module (A).
Wed Oct 12 23:26:11 -0700 [Node-05: dsa_worker1: ses.status.dimm.error:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM failure for Dimm Element 3: not installed or failed. This element is on the DIMM slot 3 in the top shelf module (A).
Wed Oct 12 23:26:11 -0700 [Node-05: dsa_worker1: ses.status.dimm.error:error]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM failure for Dimm Element 4: not installed or failed. This element is on the DIMM slot 4 in the top shelf module (A).

Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.temperatureInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature information for Temperature sensor 6: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.temperatureInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature information for Temperature sensor 7: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.temperatureInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature information for Temperature sensor 8: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.temperatureInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature information for Temperature sensor 9: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.temperatureInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature information for Temperature sensor 10: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.temperatureInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x temperature information for Temperature sensor 11: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.ModuleInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x PCI switch information for PCI Switch 1: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.ACPInfo:info]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x ACP Processor information for shelf ACP processor 1: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.dimm.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM notification for Dimm Element 1: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.dimm.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM notification for Dimm Element 2: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.dimm.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM notification for Dimm Element 3: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.dimm.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x DIMM notification for Dimm Element 4: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.battery.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x battery information for Coin Battery 1: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.etherConn.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x Ethernet connector information for port e0a: normal status.
Wed Oct 12 23:32:05 -0700 [Node-05: dsa_worker2: ses.status.etherConn.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x Ethernet connector information for port e0b: normal status.
Wed Oct 12 23:32:14 -0700 [Node-05: dsa_worker4: ses.status.bootDv.info:notice]: NS224NSM100 (S/N SHFGB2118000055) shelf 10 on channel 0x boot device notification for Boot device 1: normal status.

 

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