Skip to main content
NetApp Knowledge Base

Multiple disks not responding due to SAS adapter communication issue

Views:
676
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS2750

Issue

  • Multiple disks generate the following alert
 
[Node-01: config_thread: raid.config.filesystem.disk.not.responding:notice]: File system Disk /aggr0/plex0/rg0/0c.10.0 Shelf 10 Drawer 1 Slot 0 Bay 0 [NETAPP   X377_STATE10TA07 NA00] S/N [ZA2ABN73] UID [5000C500:A782C9F7:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding.
[Node-01: config_thread: raid.config.filesystem.disk.not.responding:notice]: File system Disk /aggr1/plex0/rg0/0b.11.5 Shelf 11 Drawer 1 Slot 5 Bay 5 [NETAPP   X377_STATE10TA07 NA00] S/N [ZA2AC11B] UID [5000C500:A7839157:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding.
[Node-01: config_thread: raid.config.filesystem.disk.not.responding:notice]: File system Disk /aggr2/plex0/rg1/0b.12.22 Shelf 12 Drawer 2 Slot 10 Bay 22 [NETAPP   X377_STATE10TA07 NA00] S/N [ZA2ABN07] UID [5000C500:A77FCF57:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding.
 
  • Disks appear as 'not responding' in sysconfig -r
 
Broken disks

RAID Disk	Device  	HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
---------	------  	------------- ---- ---- ---- ----- --------------    --------------
not responding	0b.11.5 	0b    11  5   SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0b.12.2 	0b    12  2   SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0b.12.22	0b    12  22  SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0b.12.26	0b    12  26  SA:B   0  FSAS  7200 9324290/19096145920 9342976/19134414848 
not responding	0c.10.0 	0c    10  0   SA:A   0  FSAS  7200 9324290/19096145920 9342976/19134414848 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device