Skip to main content
NetApp Knowledge Base

HA interconnect down on newly added AFF A250 to existing cluster

Last Updated:

Applies to

  • Newly added AFF A250 to existing cluster


  • AFF A250 added to existing cluster successfully 
  • HA Interconnect Down 

EMS Logs:

[?] Mon Mar 07 08:00:00 -0600 [cluster1: statd: cf.takeover.disabled:alert]: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
[?] Mon Mar 07 08:00:00 -0600 [cluster1: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 18328 minutes: all links are down
[?] Mon Mar 07 08:00:00 -0600 [cluster1: statd: ems.engine.suppressed:debug]: Event 'callhome.hainterconnect.down' suppressed 12 times in last 43200 seconds.
[?] Mon Mar 07 08:00:00 -0600 [cluster1: statd: callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to all links are down.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device