Skip to main content
NetApp Knowledge Base

HA interconnect error is reported after adding new nodes to the cluster

  1. Last updated
  2. Save as PDF
Views:
79
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF C30

Issue

HA interconnect error is reported after adding new nodes to the cluster

EMS events:

Node-06  ERROR         ic.HAInterconnectDown: HA interconnect: Interconnect down for 636 minutes: all links are down
Node-06  ALERT         cf.takeover.disabled: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
 
Node-07  ERROR ic.HAInterconnectDown: HA interconnect: Interconnect down for 636 minutes: all links are down
Node-07 ALERT         cf.takeover.disabled: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
 
Node-07:monitor.globalStatus.critical:EMERGENCY]: Controller failover of Node-06 is not possible: HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
 
  • From sysconfig -a, QSFP details were present on Node-06, but not on Node-07: 

Node-06:

slot 4: Dual 40G/100G Ethernet Controller CX6-DX
        e4a MAC Address:    d0:xx:xx:xx:xx:xx (auto-unknown-fd-down)
            QSFP Vendor:         Molex
            QSFP Part Number:    112-00595
            QSFP Serial Number:  93A2507920110
        e4b MAC Address:    d0:xx:xx:xx:xx:xx (auto-unknown-fd-down)
            QSFP Vendor:         Molex
            QSFP Part Number:    112-00595
            QSFP Serial Number:  93A2507920130

Node-07:

slot 4: Dual 40G/100G Ethernet Controller CX6-DX
        e4a MAC Address:    d0:xx:xx:xx:xx:xx (auto-unknown-fd-down)
        e4b MAC Address:    d0:xx:xx:xx:xx:xx (auto-unknown-fd-down)
        Device Type:        CX6-DX PSID(NAP0000000027)
        Firmware Version:   22.41.1000
        Part Number:        111-05341
        Hardware Revision:  A0
        Serial Number:      052516001268

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.