Frequent disk missing alerts received for disks from same disk shelf

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 2,001

Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS and AFF systems
All SAS Disk shelves

Issue

Multiple disks are missing from the same shelf and the following messages are seen in event logs for all the missing disks:

Mon Apr 06 18:36:20 UTC [Nodename: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggr1/plex0/rg3/0b.04.22 Shelf 4 Bay 22 [NETAPP X477_SMBPE04TA07 NA00] S/N [XXXXXXXX] UID [5000C500:AE235FDF:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing. Mon Apr 06 18:37:00 UTC [Nodename: config_failed_disk: callhome.fdsk.missing:error]: Call home for FILESYSTEM DISK MISSING

Missing disks are not listed under "sysconfig -a" output from both primary and secondary paths:

::> system node run -node <nodename> -command sysconfig -a

04.16: NETAPP X477_SMBPE04TA07 NA00 3807.8GB 520B/sect (ZC1BLQM9) 04.17: NETAPP X477_SMBPE04TA07 NA00 3807.8GB 520B/sect (ZC1BLGM9) 04.20: NETAPP X477_SMBPE04TA07 NA00 3807.8GB 520B/sect (ZC1BLG94) <<< Disks 04.18 and 04.19 are missing 04.21: NETAPP X477_SMBPE04TA07 NA00 3807.8GB 520B/sect (ZC1BLGB8) 04.23: NETAPP X477_SMBPE04TA07 NA00 3807.8GB 520B/sect (ZC1BLQSR) <<< Disk 04.22 is missing