Fault LED does not turn off even after replacing Flash Cache
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- Category:
- fas-systems
- Specialty:
- HW
- Last Updated:
- 8/22/2024, 12:35:07 AM
Applies to
- FAS2720
- ONTAP 9
Issue
- Fault LED remains on even after replacing the faulty Flash Cache.
-
"
NVMe device failed" event remains after the replacement. -
The error event cannot be cleared by executing the following command.
Example:
::> system controller service-event delete -node node-1 -event-id 1
::> system controller service-event show
Node ID Event Location Event Description
---------------- --- ---------------------------------- ----------------------
node-01 1 Device in M.2 PCIe slot 1 in Controller A NVMe device failed
- Fault LED cannot be cleared by "system fru led set off" command on Baseboard Management Controller(BMC).
Example:
BMC> priv set diag
BMC*> system fru led set 15 off
========
FRU LEDs status
======================
<snip>
FRU LED ID 14 = BMC DIMM Slot 2 Attention LED
FRU LED ID 15 = BMC NVMEM 1 Attention LED
FRU LED ID 16 = BMC BOOT DISK Attention LED
<snip>
FRU LED ID 14 is off
FRU LED ID 15 is on
FRU LED ID 16 is off
- Flash Cache state shows
Okinsysconfig-a.
slot 1: Flash Cache NVMe
Serial Number: S2UWNX0HCXXXXX5
Part Number: 110-00466
Hardware Revision: A0
Firmware Version: NA00
Model Name: X3311A
Capacity: 1024 GB
State: ok
- BMC reboot cannot resolve the issue.
